Top 10 FAQs

What is the Comfort Works 60-Day ‘In Love Again’ Guarantee?
We want you to love your sofa. That’s why we offer an industry-leading 60 days satisfaction policy.  Put your slipcovers on and live with your transform...
Wed, 1 Nov, 2023 at 11:23 AM
Can you make custom slipcovers for my furniture?
In order to find out if a custom sofa cover set is doable, we'll need 4 photos from you first. Send us an e-mail with the following photographs and furn...
Tue, 31 Oct, 2023 at 4:26 PM
What sofa model do I have?
Comfort Works prides ourselves in being sofa experts. If you do not know what sofa you have, e-mail us a few photographs so that we can help! 99% of the tim...
Sun, 20 Feb, 2022 at 3:55 PM
Can I get some fabric samples?
Of course, you can! In fact, we highly recommend it as it'll give you a better idea of what to expect before actually purchasing our slipcovers. As c...
Tue, 29 Aug, 2023 at 5:21 PM
How to choose fabrics?
Firstly, decide the color hue you'd like; if you'd like a brown color, then make sure you get all the swatches in a similar shade. If you want grey,...
Sun, 20 Feb, 2022 at 3:21 PM
Can I get a quote?
Of course, you can! You'd have to tell us which sofa it is first, however. If you don't know what sofa it is, simply e-mail (info@comfort-works.com...
Tue, 31 Oct, 2023 at 4:22 PM
How much is shipping and how long will it take?
The estimated delivery time can be viewed at https://comfort-works.com/pages/estimated-delivery-times Delivery Time For Non-Made-To-Measure Items For n...
Tue, 31 Oct, 2023 at 5:53 PM
I've just placed my order - what happens next?
Our online payment processor will issue an invoice to you and one of us from Comfort Works will confirm your order by e-mail, informing you of payment recei...
Sun, 20 Feb, 2022 at 3:52 PM
Do I have to pay custom taxes or import fees?
All import taxes are included in your payment and there would be no further charges on receiving the order in the EU and the UK. Some countries may impo...
Tue, 31 Oct, 2023 at 6:00 PM