Top 10 FAQs

I need design inspiration, where can I get some?
You can always drop us an e-mail at info@comfortworks.com.au for assistance. Show us photographs of your furniture and space, you could also tell us what lo...
Fri, 31 Jan, 2020 at 3:44 PM
How to choose fabrics and which is the best?
Firstly, decide the color hue you like; if you like a brown color, then make sure you get all the swatches in a similar shade. If you want grey, then choose...
Mon, 19 Nov, 2018 at 5:26 PM
Do I have to pay custom taxes or import fees?
Unfortunately, Comfort Works is not responsible for any custom taxes or import fee associated to the delivery of your product(s), nor can we guarantee the a...
Thu, 22 Nov, 2018 at 10:44 AM
Can you make a custom slipcover for my sofa?
In order to find out if your sofa is a good candidate for a custom slipcover set, we'll need 4 photos from you firstly: One from the front, One from...
Fri, 31 Jan, 2020 at 3:58 PM
What is Comfort Works’ return policy?
We’re a small team that throws high-fives all around whenever a five-star review comes in, has heated debates over which colours will look best in your livi...
Fri, 31 Jan, 2020 at 4:11 PM
I've just placed my order - what happens next?
Our online payment processor will issue an invoice to you and one of us from Comfort Works will confirm your order by email, informing you of payment receip...
Tue, 30 Oct, 2018 at 11:12 AM
Can I get a quote?
Of course you can! You'd have to tell us which sofa it is first :) If you don't know what sofa it is, simply send us a picture to info@comfortwor...
Tue, 30 Oct, 2018 at 11:14 AM
Can I get some fabric samples?
Of course you can! In fact, we highly recommend it as it'll give you a better idea of what to expect before actually purchasing our covers. As colour ...
Fri, 31 Jan, 2020 at 4:58 PM
Which IKEA sofa model do I have?
99% of the time as long as you give us an image we'd be able to decipher which sofa you have, unless it's a very special sofa or has been disconti...
Tue, 30 Oct, 2018 at 11:18 AM
How much is shipping and how long will it take?
Most countries will get FREE SHIPPING as long as cart values are over US$150 or equivalent in other currencies. If you're living in these countries be...
Wed, 12 Feb, 2020 at 2:29 PM