Returns and Refunds
Yes, it does! The craftsmanship (specifically, the quality of construction and sewing) of our slipcovers are guaranteed by our warranty (3-years for cov...
Fri, 8 Mar, 2019 at 2:33 PM
We’re a small team that throws high-fives all around whenever a five-star review comes in, has heated debates over which colours will look best in your livi...
Fri, 22 May, 2020 at 3:41 PM
This rarely happens, but if it does, it’s likely to be caused by a sizing discrepancy between production batches, and we’ll be happy to offer you a replacem...
Mon, 19 Nov, 2018 at 5:48 PM
We want you to have a slipcover that you absolutely love, which is why we strongly recommend that you test our fabric samples (which you can get here) before...
Thu, 15 Aug, 2019 at 3:25 PM
Step 1: Stay calm. Step 2: Take a deep breath, then shoot us an email at info@comfortworks.com.au to let us know that you ordered the wrong cover for you...
Fri, 2 Nov, 2018 at 6:03 PM
Just like a dress that’s tailor-made for your body, a made-to-measure slipcover is made specifically for your sofa. Which is why we generally don’t offer re...
Tue, 11 Dec, 2018 at 11:09 AM
This is a rare occurrence for us, but if you’re worried that your slipcover has a defect, just shoot us an email at info@comfortworks.com.au. Be sure to ...
Fri, 2 Nov, 2018 at 5:45 PM
Mix ups suck. But if it does happen to you, just send us an email at info@comfortworks.com.au within 30 days of receiving your order, and we’ll ship the ...
Fri, 2 Nov, 2018 at 5:45 PM
As rare as it is, these things do happen unfortunately - and if you have received your covers within 30 days please get in touch with us ASAP (info@comfortwo...
Thu, 15 Nov, 2018 at 4:58 PM
From 1st of May 2015 onwards, Worldwide shipping is automatically FREE for cart values over US$150 or equivalent in other currencies, so that's one les...
Fri, 2 Nov, 2018 at 6:07 PM