Shipping

Do you ship worldwide?
Yes, we do! We ship to almost all countries, and the complete list can be reviewed here. 
Fri, 18 Feb, 2022 at 7:18 PM
Lost or damaged parcels - what to do?
Lost Parcel / Missing Parcel That Shows As Delivered? If your tracking information shows that your package was delivered, but you can't find it: 1....
Sun, 20 Feb, 2022 at 4:47 PM
Can you hold the order and ship it at a later date?
Sure! If you aren't going to be able to accept a delivery, please let us know via e-mail beforehand as it's important to notify us as early as...
Sun, 20 Feb, 2022 at 4:52 PM
Where are my fabric samples?
Please allow 2-3 weeks for regular fabric sample orders to show up. Once shipped, an e-mail containing the shipping information will be sent to you. Con...
Sun, 20 Feb, 2022 at 4:53 PM
Can orders be delivered to a P.O. Box or military address?
Unfortunately, no. These are not accepted by our shipping agents. Additionally, it is highly recommended that you physically inspect the slipcovers as they...
Fri, 18 Feb, 2022 at 7:19 PM
What happens if an order is returned?
Our colleagues in the Logistics team would typically alert one of the Customer Experience Agents of any parcels left uncollected. These customers are then c...
Sun, 20 Feb, 2022 at 4:55 PM
Why is my package held at customs?
Sometimes, your package could be held by Customs - usually due to custom fee clearances. When this happens, you would be notified by us and (sometimes) the ...
Sun, 20 Feb, 2022 at 4:56 PM
Package Reroute or Change of Address
Purchased something from Comfort Works and need to change your shipping address? Do contact us within 24 hours of placing your order, and include your Ord...
Tue, 15 Feb, 2022 at 12:01 AM