Orders and Payments

Can I order by telephone?
Yes, phone orders are acceptable but do note that payment still has to be made online via our secure payment gateway. Call +613 9015 9789 Mon-Fr 10.30am - ...
Fri, 2 Nov, 2018 at 6:32 PM
What currencies does Comfort Works accept?
We accept AUD, EUR, USD and GBP. To select your preferred currency, click on the currency selector on the top centre of the webpage.
Fri, 2 Nov, 2018 at 6:34 PM
How can I check the status of my order?
There are a couple of ways you can do this generally; 1) At the time of purchase, you'll notice a checkbox option to "Save my details for easy or...
Fri, 2 Nov, 2018 at 6:36 PM
Am I able to cancel or amend my order after payment?
Yes. Amendment or cancellation is possible within 24-48 hours after payment based on the timestamp on PayPal's receipt. This includes either a change i...
Fri, 2 Nov, 2018 at 6:37 PM
What forms of payments are accepted?
Comfort Works accepts payments by PayPal, which in turn accepts all major credit cards such as Visa, Mastercard, AMEX, Direct Debit and Discovery Card. You...
Fri, 2 Nov, 2018 at 6:37 PM
I got a Payment Error - help!?
Typically with these payment errors it's either due to lack of funds or a mismatch between the shipping address keyed in, and the one tied to your cred...
Fri, 2 Nov, 2018 at 6:38 PM
Can an order be delivered to a work address?
Of course! In fact, it is highly recommended since we know you'll be there to accept it. Please advise us if you have further instructions, i.e. “Leav...
Fri, 2 Nov, 2018 at 6:39 PM