General

Who's Comfort Works?
We're just like you - people who want to live a beautiful life as simply as possible. For us, we discovered it through making slipcovers for sofas. Wa...
Fri, 2 Nov, 2018 at 9:18 AM
Where are your slip covers made in?
Production takes place in our own workshop located in Shenzhen, China.   The workshop is run by a team of  comprised of highly skilled seamstresses, templ...
Mon, 3 Aug, 2020 at 3:33 PM
How can I get hold of a real person or get a question answered?
You can get hold of a Comfort Works representative via telephone by calling +613 9015 9789 Mon-Fri 10.30am - 7.30pm GMT+10 or AEST (Australian Eastern Stand...
Thu, 29 Nov, 2018 at 1:36 PM
How long does it take you to respond to emails?
Occasionally you may catch us on Livechat or get a reply over the weekends, generally we do get a swarm of emails daily, but we promise that we’ll get back ...
Fri, 2 Nov, 2018 at 9:19 AM
How do I measure my sofa for a custom made slipcover?
Every sofa is different but we've managed to classify them down to several standard shapes and size. To get a broad understanding, check this article ou...
Tue, 13 Nov, 2018 at 2:55 PM
Can I find Comfort Works in stores?
Not currently we're afraid. Our website (online), at the moment, is the only place to get Comfort Works goods directly from us. We don't have ret...
Fri, 2 Nov, 2018 at 9:19 AM
I don't see my sofa on your site!
We currently may not have all major brand sofa covers in our selections. However, we are always on the lookout for new templates and once they're ready...
Fri, 31 Jan, 2020 at 4:54 PM
I can't figure out how to get my Kramfors slipcover on.
Based on your question, we'd take it that you have the Kramfors original leather sofa and have recently got our covers but aren't too sure how to s...
Mon, 3 Dec, 2018 at 9:20 AM
Where can I find your live chat?
On our main website: https://comfort-works.com Our help/faq/contact page would lead you to our built-in bot, so if you'd like to talk to a real person ...
Tue, 18 Jun, 2019 at 4:58 PM
I need installation instructions!
As there are more than 200 different models on the site, instructions would vary but generally with slipcovers - it should be as simple as putting on a new s...
Mon, 3 Dec, 2018 at 9:23 AM