Just like a dress that’s tailor-made for your body, a made-to-measure slipcover is made specifically for your sofa.

Which is why we generally don’t offer returns or refunds for these.

This is also why we strongly recommend that you test our fabric samples (which you can get for a small, refundable fee) before placing your made-to-measure slipcover order.

However, should there be a fault or defect on our part, we’ll be happy to send you a replacement. If you prefer a quicker solution, we can offer you a repair or alteration credit of up to US$75 as reimbursement for the cost of having it fixed by your local seamstress.

We will offer you a full refund if a repair credit or replacement aren’t able to resolve the issue.