Step 1: Stay calm.

Step 2: Take a deep breath, then shoot us an email at to let us know that you ordered the wrong cover for your sofa model.

It’s best to do this as soon as you can—preferably within 2 working days of placing your order, since once the fabrics for your slipcover have been cut, a 30% restocking fee will apply, should you opt for a refund or have a new slipcover made.

The best way to avoid this situation altogether? Email us a photo of your sofa just to be double sure that you’re ordering the right slipcover ;)