Yes. Amendment or cancellation is possible within 1 business day after payment based on the timestamp on your Order Confirmation email. 

Amendments that are acceptable include either a change in size, colour, fabric, contact details, address, and/or special delivery date.


For cancellations, you have 1-2 business days to get in touch with us for free cancellation. After 2 business days, a 5% cancellation fee would incur, and in the event that the order has been put into production, a 30% restocking fee will also apply.


To cancel or amend, please notify us via email at info@comfortworks.com.au. Most of the time it'll be a quick and easy process as long as you get to us the moment you realized you want to cancel or change your order.


If you are looking to cancel/amend the order after it's shipped (which we should avoid), we urge for you to refer to our "Return Policy" to learn more on the process.


*Kindly note that this does not apply to sample swatch orders.