For cancellations, you have 1-2 business days to get in touch with us for free cancellation. After 2 business days, a 5% cancellation fee would incur, and in the event that the order has been put into production, a 30% restocking fee will also apply.
To cancel or amend, please notify us via email at firstname.lastname@example.org. Most of the time it'll be a quick and easy process as long as you get to us the moment you realized you want to cancel or change your order.
If you are looking to cancel/amend the order after it's shipped (which we should avoid), we urge for you to refer to our "Return Policy" to learn more on the process.
*Kindly note that this does not apply to sample swatch orders.