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Knowledge base
Most Frequently Asked Questions
Top 10 FAQs
10
What is the Comfort Works 60-Day ‘In Love Again’ Guarantee?
Can you make custom slipcovers for my furniture?
What sofa model do I have?
Can I get some fabric samples?
How to choose fabrics?
See all 10 articles
General
8
Who's Comfort Works?
Where are your slip covers made?
How do I contact a real person?
How long does it take you to respond to emails?
What if I can't find my model on your site?
See all 8 articles
Pricing and Payment
How to Order
6
What currencies does Comfort Works accept?
What forms of payments are accepted?
How to make an order?
Am I able to cancel or amend my order after payment?
How can I check the status of my order?
See all 6 articles
Quotes and Discounts
2
Any sales discounts or promotional offers?
How much does a custom slipcover cost?
Fabrics
Inspiration and Features
8
Are your fabrics pre-shrunk/sanforised?
Can I use my own fabric?
How do I know the color will match my sofa?
Are the heavy duty fabrics suitable for outdoor use?
Are any of your fabrics stain-resistant?
See all 8 articles
Care and Maintenance
5
Pilling / Balling on fabric
How to get rid of water stains on sofa?
How to remove wrinkles from my slipcovers?
How to wash my sofa slipcover from Comfort Works?
Can your slipcovers be dry-cleaned?
Discontinued Fabrics & Care
3
Liege Linen fabrics - do you still have them?
Lino Brushed fabrics - do you still have them?
Can the Liege Linen be machine-washed or is it dry-clean only?
Delivery and Satisfaction
Shipping
8
Do you ship worldwide?
Lost or damaged parcels - what to do?
Can you hold the order and ship it at a later date?
Where are my fabric samples?
Can orders be delivered to a P.O. Box or military address?
See all 8 articles
Warranty and Policies
4
What if the cover doesn’t fit well?
What to do if I don't like my slipcover's color/fabric?
What do I do if I ordered the wrong slipcovers?
What if the items received, weren't what I'd ordered?
Products and Customization
Product-specific FAQs
16
What are the USB Ports and Wireless Chargers and will the slipcovers still be washable?
How do I order custom cushion slipcovers?
Can I add piping to my slipcovers?
How to get special requests or customization done?
What if I don't want an entire set of slipcovers, only partial?
See all 16 articles
