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Knowledge base
Most Frequently Asked Questions
Top 10 FAQs
9
What is the Comfort Works 60-Day ‘In Love Again’ Guarantee?
Can you make custom slipcovers for my furniture?
What sofa model do I have?
Can I get some fabric samples?
How to choose fabrics?
See all 9 articles
General
6
Where are your slip covers made?
How long does it take you to respond to emails?
What if I can't find my model on your site?
How do I measure my sofa for a custom made slipcover?
Can I find Comfort Works in stores?
See all 6 articles
Pricing and Payment
How to Order
3
What forms of payments are accepted?
Am I able to cancel or amend my order after payment?
How can I check the status of my order?
Quotes and Discounts
2
Any sales discounts or promotional offers?
How much does a custom slipcover cost?
Fabrics
Inspiration and Features
7
Are your fabrics pre-shrunk/sanforised?
Can I use my own fabric?
How do I know the color will match my sofa?
Are the heavy duty fabrics suitable for outdoor use?
Are any of your fabrics stain-resistant?
See all 7 articles
Care and Maintenance
4
Pilling / Balling on fabric
How to get rid of water stains on sofa?
How to remove wrinkles from my slipcovers?
How to wash my sofa slipcover from Comfort Works?
Delivery and Satisfaction
Shipping
6
Do you ship worldwide?
Lost or damaged parcels - what to do?
Can you hold the order and ship it at a later date?
Where are my fabric samples?
Why is my package held at customs?
See all 6 articles
Warranty and Policies
5
What if the cover doesn’t fit well?
What to do if I don't like my slipcover's color/fabric?
What do I do if I ordered the wrong slipcovers?
What if the items received, weren't what I'd ordered?
How do I contact a real person?
Products and Customization
Product-specific FAQs
8
How do I order custom cushion slipcovers?
How to get special requests or customization done?
What if I don't want an entire set of slipcovers, only partial?
How do I install the IKEA Kramfors slipcovers?
How do I know if Comfort Works' cushion slipcovers are reversible?
See all 8 articles
