CUSTOM IKEA SLIPCOVERS
POTTERY BARN SLIPCOVERS
CUSTOM SOFA COVERS
FABRIC COLLECTIONS
ACCESSORIES AND DECOR

I ordered the wrong model, now what?

Don't panic.

 

Get in touch with us quoting your invoice #, we’re all humans and from time to time we make mistakes. A solution is always around the corner, it’s just a slipcover after all.

 

Just make sure to contact us ASAP (24-48 hours preferably) - as once the fabrics are cut (after 48 hours typically), a 35% restocking fee is likely to be incurred.

 

What if I discovered this mistake after the slipcovers have been shipped?

This would be a different case and ideally it shouldn't happen; the best way of knowing is to always drop a message with a photo of your sofa - just to be quadruple sure it is the correct model you're getting slipcovered :)

 

Should this mistake happen after you've received the covers we'd of course work with you on the best solution possible.



Contact Us

Suite 1603, 225 Elizabeth St
Melbourne, VIC 3000
Australia

info@comfortworks.com.au
+61 3 9015 9789

Leave a Message!

Office hours: 10.30am - 7.00pm

info@comfortworks.com.au
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